Privacy Policy

Last updated: 21 June 2026

1. Overview

Shariff Auto Consultants ("we", "us", "our") is an RTO and driving-licence consultancy located opposite the HSR Layout RTO in Bangalore. This Privacy Policy explains what personal information we collect through this website (www.shariffconsultant.in) and when you engage us for a service, how we use it, and the choices you have. We are committed to handling your information responsibly and in line with applicable Indian law, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.

By using this website or sharing your details with us, you agree to the practices described here. If you do not agree, please do not submit your information through the site.

2. Information we collect

We only collect what we need to respond to your enquiry and complete the RTO work you ask us to handle.

Information you give us

• Contact details — your name and mobile number, submitted through our enquiry form or sent to us on WhatsApp or by email.
• Service details — the service you are interested in and any message or notes you add.
• Documents for RTO work — when you formally engage us, we may need copies of identity, address and vehicle documents (for example Aadhaar, driving licence, RC, insurance, PUC, invoice) to file applications on your behalf.

Information collected automatically

• Basic technical data — your browser type, device and approximate region, gathered by standard web and hosting logs to keep the site secure and working.
• Cookies and similar technologies — see our Cookie Policy for details.

Please note: The enquiry and application forms on this site currently hand your details over to us through WhatsApp or email — they are not yet stored in an online database. Any document you preview in the application wizard stays in your own browser and is not uploaded to a server until you choose to send it to us directly.

3. How we use your information

• To respond to your enquiry and answer your questions.
• To prepare, file and follow up on RTO applications you ask us to handle.
• To contact you about the status of your work, by phone, WhatsApp or email.
• To keep records required for the services we provide and for our own legal and accounting needs.
• To maintain, secure and improve this website.

We do not sell your personal information, and we do not use it for unrelated advertising.

4. Why we are allowed to use it

We process your information on the basis of your consent (given when you contact us or engage our services), to perform the service you have requested, and to meet our legal and regulatory obligations. You can withdraw your consent at any time — see Your rights below.

5. When we share information

We share your information only where it is necessary to deliver your service, and only to the extent required:

• Government and transport authorities — the Regional Transport Office (RTO) and related departments, to file and process your application.
• Service providers — trusted partners who help us operate, such as our website host and messaging providers (for example WhatsApp, used for enquiries).
• Legal requirements — where we are required to disclose information by law, court order or a competent authority.

We do not sell, rent or trade your personal information to third parties for their own marketing.

6. Cookies

This site uses a small number of cookies and similar technologies, mainly for embedded maps and fonts, and to remember details you enter on the application form within your own browser. For the full picture, please read our Cookie Policy.

7. How long we keep it

We keep your information only as long as needed to provide the service you requested, to maintain our business and accounting records, and to comply with the law. When it is no longer needed, we delete it or securely dispose of it. Documents shared for completed RTO work are retained only for as long as is reasonable to support that work and any follow-up.

8. How we protect it

We take reasonable steps to protect your information against loss, misuse and unauthorised access, including limiting access to the people who need it to do your work. No method of transmission or storage is completely secure, however, so we cannot guarantee absolute security. Please avoid sharing more sensitive information than a service actually requires.

9. Your rights and choices

You may, subject to applicable law:

• Ask what personal information we hold about you and request a copy.
• Ask us to correct information that is inaccurate or out of date.
• Ask us to delete information we no longer need to keep.
• Withdraw consent you have given, or opt out of non-essential messages.

To make a request, contact us using the details below. We may need to verify your identity before acting on a request.

Children's privacy

Our services are intended for adults and for licence applicants who meet the legal age requirements set by the RTO. We do not knowingly collect information from children except as part of an application made by a parent or guardian.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Please check back occasionally to stay informed.